Beyond the Curtains with Jessica Swanson: the Stage Manager of Artistry’s Waitress

Before the curtain rises, a show is already in motion — coordinated, cued, and carried by the stage manager. For Artistry’s production of Waitress, I had the chance to chat with Jessica Swanson. Here, she shares her process, her passion, and what it takes to bake a show this beautiful into life night after night.

How did you first get into stage management?

I started by doing some acting, but I do not sing. When the spring musical came around at my highschool I knew I was not going to audition, but wanted to be a part of the production. I asked my drama teacher what I could do and she put me on the crew. I haven't acted since! I knew immediately it was what I wanted to do when I went to college.


How would you describe the role of a stage manager to someone who isn't familiar?

The Stage Manager is the person who keeps the production connected and moving. I always say I like to use my logistical skills to help artists bring their work to life. Stage managers take notes, follow up on requests, track schedules, and watch for safety concerns so the artist's can focus on creating and not get stuck in the weeds. However, stage managers still need to be creative and have an artistic eye. Once in performances the stage manager calls the sound and light cues. It is an art to know exactly when to take a cue to create a magical theatrical experience. It is also our job to maintain the creative team's vision as the show continues. Think of Stage Managers like a Project Manager at a corporation. 

Is there a moment in the show that still gives you chills every time?

I will never be prepared for "She Used to Be Mine". Jenna (Erin Capello) finally lets the audience in to experience the pain she has been hiding and it is devastatingly beautiful.

What has been your biggest challenge with this show, and how did you overcome it?

The biggest challenge has been prop tracking! Luckily my amazing assistant stage manager, Maya Vagle, is on it! Since we are in a diner there is constantly coffee, plates of food, and menus being distributed to the tables that need to be tracked. On top of having over 30 pies! Most of which have a specific place they need to be at different times in the show.


What makes this production unique from others you’ve done?

The creative and design team have been a dream! I have worked on many productions where one person doesn't mesh with the whole group, but with Waitress everyone is on the same page and excited to bring everyone's vision to life.

What’s your favorite part of the rehearsal process — blocking, tech, or performance? Why?

My favorite part is tech! I love putting everything together. It is also when we finally bring everyone's work together and can finetune the show.

Were there any specific tech elements or transitions in Waitress that were especially tricky or satisfying to pull off?

Just wait until you see the transition out of "Bade Idea (Reprise)". So much goes into that transition musically, with lighting, acting, and scene transitions. It is going to be great when we finally get the feel of it.


What’s one cue, transition, or moment in the show that audiences might not realize takes incredible coordination?

Not all cues are taken on lines. Most of the time it is a combination of lines, music, and physical movement so you have to be paying attention to everything while calling the show. For Waitress it is actually going into Lulu's diners. I have lights, sound, and a fly cue on music, movement, and lines within a very short timeframe.

Why should people come see this show?

Waitress is a beautiful modern musical that everyone can relate too. Instead of large dance numbers, there are more moments that feel real and natural, while also being sung! With the strong story line it is a a production you shouldn't miss!


Waitress opens this Saturday, with previews tonight and tomorrow. This iconic show’s regional premiere is not one to miss, see it through May 11th.

Adults: (Area 1: $64 / Area 2: $57)

Seniors 62+: (Area 1: $59 / Area 2: $52)

Next Gen Under 30: (Area 1: $46 / Area 2: $34)

Pay What You Can Night: Monday April 28th, advance tickets are sold out, but get in line early (6:30pm) for tickets as little as ONE DOLLAR, and for as much as you are able. ($48 ticket value)

Student Rush $25 Tickets: Available at the Ticket Office starting 60 minutes prior to any performance. Bring your Student ID and get up to 2 tickets per ID, then check out the Inez Greenburg and Atrium Art Galleries in your spare time!

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